From day one, our mission has been to ensure tenants of social and council housing are properly looked after and provided with a safe place to call home. With over 3.9 million people living in social housing, many are entitled to compensation under the law due to poor management and maintenance
No! We operate on a no-win-no-fee basis and we do not charge you to set up a claim. We will only get paid if we win you your compensation.
What kind of things can I claim for?
There are a number of different types of housing disrepair you can claim for including: gas pipes, boilers, heating, hot water, electrical wiring, chimneys, ventilation, sinks, baths, toilets, drains, structure and exterior
Can my landlord evict me for starting a claim?
Legally, your landlord CANNOT EVICT YOU for beginning a claim against them, the only exception is if you are in arrears and do not have a payment plan. Even a payment plan of £1 a month is sufficient. Even if your landlord does attempt to evict you, we can still assist you with this.
How much compensation will I receive from my claim?
The amount of compensation varies depending on the severity of the disrepair and how long it has been in disrepair and when you first reported it. Consideration is also given to extra factors such as personal injury, whether your health has been affected or if you have had to move out of the property due to it being unfit for habitation. We have seen compensation anywhere from £1000 - £19,000.
How long does the claims process take?
There is no set time that claims take, it depends on your landlord and how responsive they are. Claims can take anything from a few weeks to months.
What happens after I submit an application?
Once we have your information, one of our highly experienced claims partners will call you within 24 hours to better understand your housing disrepair situation and explain the next steps to starting your claim.
This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.
